Recently we had an unexpected change of plans.
And they were BIG plans to me. I’d call them anchor plans of the day, what we planned other things around.
Then, 20 minutes before the expected start time, someone called and cancelled due to events totally out of their control.
And I can’t lie… I was bummed. Frustrated. Even a touch mad.
My thoughts sounded like, Are you serious? Do they know we planned our whole day around this?! Don’t they care? I wish I known this yesterday!
It was all about me!
In reality this other party was probably feeling the same. Their plans had also been interrupted. And they were torn with how to handle it. But I didn’t look at it from that angle.
I tried to sound understanding on the phone and say it was OK and we’d happily reschedule! But I also tried to leave one note of my true feelings in my voice, hoping they get the drift I wasn’t real happy about it.





